Assignment 9.10

DATE: April 27, 2009

TO: Mark Anderson, Dean of Students

FROM: David White, Student

SUBJECT: Phi Beta Lambda Chapter

Dear Mr. Anderson:

As student project leader, I'm pleased to inform you on many other thriving Phi Beta Lambda chapters around the globe. After describing the chapter in my background, I will discuss two informative procedures in starting this organization.

Background: In preparation for this project, I researched website http://www.fbla-pbl.org/, which gave me an abundance of information. Of this information I noticed, Future Business Leaders of America-Phi Beta Lambda (FBLA-PBL) is a nonprofit education association with a quarter million students preparing for careers in business and business related fields. FBLA-PBL has four divisions:

• FBLA, for high school students
• FBLA-Middle Level for junior high, middle, and intermediate school students
• Phi Beta Lambda for postsecondary students; and
• Professional Division for business people, FBLA-PBL alumni, educators, and parents who support the goals of the association.

FBLA-PBL is headquartered in Reston, Virginia. The FBLA concept was developed in 1937 by Dr. Hamden L. Forkner of Columbia University. The first high school chapter was chartered in Johnson City, Tennessee on February 3, 1942. In 1958, the first PBL collegiate chapter was chartered in Iowa. The Professional Division, originally the Alumni Division, began in 1979. Joining FBLA-PBL in 1994 was the FBLA-Middle Level for students in grades 5-9.

FBLA-PBL is the largest business career student organization in the world. The high school division has 215,000 members, while the postsecondary division reaches over 11,000 college students. The newest group, FBLA-Middle Level, is growing with nearly 15,000 student members. Finally, the Professional Division has reached over 3,000 members. Over 11,000 advisers round out the group. Exclusive membership and career recognition programs are designed for each division to provide additional personal and chapter development opportunities.

Work Completed: Mr. Anderson, acquiring a FBLA-PBL chapter here on our campus would benefit the students tremendously:

• No need for school funds, FBLA-PBL is funded by membership dues, conference fees, corporate contributions, and grants. FBLA-PBL is recognized by the Association for Career and Technical Education, International Assembly for Collegiate Business Education, National Association of Parliamentarians, National Association of Secondary School Principals, National Business Education Association, and the U.S. Department of Education.
• Builds Character, FBLA-PBL sponsors conferences and seminars for members and advisers. These programs are designed to foster the development of business leadership skills.
• Occupies idle minds, FBLA-PBL's National Awards Program recognizes and rewards excellence in a broad range of business and career-related areas. Through state-based competition at the spring State Leadership Conferences, students compete in events testing their business knowledge and skills. Top state winners then are eligible to compete for honors at the National Leadership Conference each summer.

Within the previous week I conducted a survey regarding how many business students our campus contains. The numbers show 39, of the 39 students who completed the survey 31 stated they would appreciate a FBLA-PBL chapter to call their own. Registration for the chapter is rather plausible, one has to obtain the website provided earlier in this letter and join, a faculty sponsor is, however needed in order to maintain the membership.

Anticipated Problems: You should be aware of this minor complication for sponsoring this chapter.

1. In the event that not enough students join or register we will be forfeited and a mandatory fee has to be compensated for the absence of members.

By April 30 you'll have my final report providing the names and contact information of all alleged participants . Interviews for membership will be scheduled upon your decision to fund your students for this great cause.

Assignment 2 Team

Atlanta Metro Chamber of Commerce

4023 Metro Drive, Suite 453
Atlanta, Georgia 73465
DSN: 010.9187.1995
Web: http://www.atlanta.metro.com/ (not an actual site)


April 22, 2009



Good Afternoon Sir/Ma'am,

I want to personally thank you for the interest you've shown in the great state of Georgia. We have many sights and uptown adventures for you, from the wonderful city of Atlanta to the seasoned state of Augusta, I'm here to emphasize these attributes so you may enjoy your stay here in "The Peach State".

Atlanta a thriving, metropolitian area contains a dollop of attractions not only available for locals but tourists as well. You may want to look out for the modernized ZooAtlanta in Grand Park, visit the Atlanta Falcons at the Georgia Dome, or Buy a MARTA single-day or weeklong pass to ride around the city for a low price. However you choose to do so, Enjoy Altlanta!

Valdosta is a little more family-oriented, it includes a plenty of shopping, dining and indoor entertainment. For example: "Azalea City" that has a typical wet climate that makes it great for water-based sports and a scenic view. You may also want to enjoy Valdosta's abundance of dining opportunities, movie theaters, night life, andsporting events such as the Spring Pedal and Paddle Festival held annually during the month of April.

Augusta is generally a quiet city that comes to life in the month of April due to the Masters Tournament a great opportunity to meet new people or observe the city at it's finest. Augusta has a vast selection of lovely hotels and delicious restaurants to choose from. If your looking for a peaceful city or good eats, Augusta, Georgia is where it's at!

Whether visiting for the sights, to get away from every day, or simply see whats so "Peachy" about the state, Georgia has it all. Experience the MARTA for a day in Atlanta, Get wet and relax in Valdosta's "Azalea City", or Simply enjoy Augusta's delicious restuarants and splendid hotel opportunities. Take a breather down here in " The Peach State".

Sincerly,
David White/Advisor
Atlanta Metro Chamber of Commerce


Reference: WWW Explore Georgia. (n.d.). Retreived April 22, 2009, from
http://georgia.com/

Assignment 1

DATE: April 13, 2009

TO: All Employees

FROM: David White, CEO

SUBJECT: All American Eats, CHANGE OF POLICY


ALCON,
To reduce the numerous tardiness complaints made against you, we've decided to alter the recent policy. Effective today, all tardy personnel will be flagged through the manager's discretion.

The recent policy was voted as not as effective as we intially intended, using facts from the last employment census. Each department employee is required to arrive to work no later than ten minutes after the appointed time. The correct procedures follow:

1. Sleeping the night prior to working is essential, rewarding yourself with enough sleep can benefit you tremendously. 6-8 hours of sleep is encouraged!

2. Setting your alarm one hour before normal wake-up will correct any tardiness and is highly benefitial to good work ethics.

3. Preparing your uniform the night before is proven to save you approximately fifteen minutes every morning. This action is also recommended.

4. Procrastination is the leading cause in all tardy occasions, therefore, it is highly discouraged.

Following the procedures will save the respect you have created for yourself and the way customers and fellow employees view you. Call me at EXT. 3456 if you have any questions about this memorandum.

ALL AMERICAN EATS
217 FREEDOM ROAD
JACKSON, NJ 34567

5.16 E-mail Response

To: Kathy Lewis-Adler klewis@marshallassociates.com
From: David White dwhite@marshallassociates.com
Subject: RESPONSE TO CASUAL-DRESS POLICY
Cc:
Bcc:
---------------------------------------------------------------

Kathy,
Our team decided to reply to your questions in a unified manner, in order to change the Marshall & Associate's policy. The casual business attire adopted several years ago is failing us as a company. Some employees want to look more professional but maintain a casual appearance. It is true; times have changed, so why not us? The responses to your questions follows:

• Acceptable wear on dress-down days would be: denim jeans and/or skirts, dress shirts, and blazer-like jackets. This attire also holds a more proffesional appearance but isn't as formal as the current policy. Avoided wear would be: flip flops, spandex pants and provocative clothing.
  

• Restrictions on body art and piercing in our policy currently states: "...tatoos or other form of body art is acceptable as long as it doesn't appear on the neck or hands." The team decided that exotic body art on other body parts (ex: ears, mid-back, ankle, arms...etc.) can get to be inappropriate in some cases. This can be further explained in the new policy or upon request.
  

• Supervisors reacting to innappropriate clothing. If someone wears offensive, tasteless, revealing, or sloppy clothing we believe that the supervisor has the right to send someone home.

• Developing a uniform definition of acceptable casual attire is possible, it includes: Nice clean, non-offensive, tasteless, or revealing clothing. It can be further explained in an uniform pamplet or book depicting the correct way and upkeep of the work place uniform.

• Establishing a would have its disadvantages; however the advantages would outwiegh them.

1. There would be a sense of pride in the new uniform policy.
2. A sense of importance would be presented to the employees.
3. Professionalism would bring attention to Marshall & Associates's.

• Should we refine our dress-down policy or eliminate it? As a group, the employees decided we should eliminate the current dress-down policy and refine upon request to do so. We sought to eliminate the old policy because it allows enough freedom to disregard the effort put into depriving the document.

Please give careful considerations to our efforts in establishing a new more uniform dress policy by providing concise information at our next management meeting April 22.

V/R

David and employees

Pgs. 72-75 Even

16. Fragment. Although they began as a side business for Disney, destination weddings now represent a major income source.

18. Comma Splice. Weddings may take place in less than one hour; however, the cost may be as much as $5,000.

20. Run-on. Many couples prefer a traditional wedding; others request a fantasy experience.

22. b. Adding $50,000 in advertising would double our sales.

24. b. The primary motivation for advertising is loyalty to the product, although other purposes are also served.

26. b. April 1 is the deadline for summer reservations.

28. a. We are unable to grant you credit at this time, but we welcome your cash business and encourage you to reapply in the future.

30. b. We notified three departments:
1. Marketing
2. Accounting
3. Distribution

32. Many states like Arkansas, Georgia, and Wisconsin passed laws to prohibit the use of social security numbers as identification to protect students.

34. Stan scans millions of packages by FedEx every night as they stream through its Memphis hub.

36. Until May 5 smart surge protectors cannot be shipped.

38. The damage to the rental car was not automatically covered due to your insurance policy.

40. To improve your listening skills, you should stop talking, control surroundings, continue listening, and mind preparing.

42. Our newly hired employee has started using the computer and learning coworkers names.

44. ...meet with customers over the Internet for training, hold Web-based meetings, and collaborate with virtual teams.

46. Sending an e-mail establishes a more permanent record than making a telephone call.

48. Winning the lottery requires purchasing a ticket.

50. The Mandalay Bay is one of the fabulous hotels you see along the Las Vegas strip.

52. Fishermen pump money into the local economy when salmon make their annual spawning runs by: renting rooms, filling restaurants, and buying supplies from stores and shops in the region.

54. No one likes to turn out poor products by highlighting recurring problems; Therefore, employees make a special effort to be more careful in doing their work right the first time. Avoiding corrections being returned to them.

Page 50/23-30

ANSWERS ONLY-
23. Because your safety policy and experience with this equipment, you cannot rent this power equipment.

24. To prevent you from possibly losing large sums of money in stolen identity schemes, your bank now requires you verification of any large check presented for immediate payment.

25. To update your records and eliminate the expense of duplicate mailings, we are asking you to complete and return the enclosed card.

26. Just $139 for you to arranged a two-night getaway package to Orlando that includes hotel accommodations...

27. It's necessary for you to request all employees to complete the enclosed questionnaire so that you can develop a master schedule for summer vacations.

28. In-house training programs to improve writing skills are being offered, just for you.

29. Enabling you to continue to use our policy, selling name brands at discount prices require you to receive store credit but not cash refunds on returned merchandise.

30. We regret to announce to you that.../no change after "that"

Page 49/16-22

16. You need to know whether Elizabeth in Reprographics can produce a special brochure for your department within two days.
The best channel for this situation would be a telephone call because you need info. quickly


17. A prospective client in Italy wants price quotes for a number of your products-pronto!
The best channel for this situation would be a telephone call because you need info. quickly and you cannot physically meet this person


18. As assistant to the vice president, you are to investigate the possibility of developing internship programs with several nearby colleges and universities.
The best channel for this situation would be email because you need information but not immediately


19. You must respond to a notice from the IRS insisting that you did not pay the correct amount for last quarter's employer's taxes.
The best channel for this situation would be face-to-face if possible because you're seeking an immediate response


20. As a manager, you must inform an employee that continued tardiness is jeopardizing her job.
The best channel for this situation would be face-to-face because you're delivering bad news


21. Members of your task force must meet to discuss ways to improve communications among 5,000 employees at 32 branches of your large company. Task force members are from Los Angeles, Orlando, San Antonio, White Plains, and Columbus (Ohio).
The best channel for this situation would be Video/teleconference because group interaction needs to be geographically dispersed


22. As department manager, you need to inform nine staff members of a safety training session scheduled for the following month.
The best channel for this situation would be face-to-face group meeting because a group consensus is the best option for nine people

Assignment 1.12

Reebok would benefit tremendously in sales if they would have diversified it's staff at that time. By diversifying its staff Reebok would have broadened it's customer range, opening many opportunities for example businesses in other countries like "Korea", or maybe even all over the world. I personally like the variety of clothing that Reebok offers, but fortunately I live in the time where Reebok has diversified. My appreciation is the example that justifies my paragraph. Reebok is a great company now that it does not have a single race operating it's corporation.

Assignment 1.10

If I were in charge of this particular hotel, I would introduce a training program for all working personnel, not to segregate Thai employees from foreign managers. As people we often underestimate the capabilities of others based on their language or culture. I believe ninety-five percent of these underestimations are incorrect. If someone can speak the same language as me does not make that person an expert at understanding the language, if that makes sense. Therefore, we find ourselves with more mistakes than we originally planned to have. If I were to introduce these alleged programs I would include English lessons for Thai employees and a general Resort/Hotel refreshment course for every employee. Explaining Western customs to the Thai would give them a better understanding of the culture's humor and/or sarcasm, which would benefit this particular hotel tremendously. Besides, ninety percent of the guests are non-Thai.

Introduction: What rationale did you have for taking this class?

My name is David White, I am 18 years of age, and I am currently employed by the U.S. Army. I'm also currently enrolled in Central Texas College's course Business Writing. The rationale behind taking this course is to better myself in education. I also would like to improve my GT score. In order to get promoted in the military you seem to have to be better than the next guy at something else besides PT or Marksmanship. I would like to have some form of degree in my name, so what better way to get it than by going to school. But of all these reasons the most important would be to complete an Associate's degree in General Studies. One of my main goals at this time in my life.